Wednesday, March 5, 2008

Help Desk



Will this be you one day in the future?

8 comments:

Unknown said...

Erin Liebowitz: EDE 642

I enjoyed watching the video. It was very comical. This video reminded me of somebody who first learned how to use a computer when they were just used to doing research in a library and reading books about information to gain knowledge. One who isn't exposed to computers will also be confused. They wouldn't know how to operate the mouse and navigate the computer. They would also not know how to turn on or off the computer. I made this connection to the video when the man was used to using the scrolls but was now exposed to a new invention which is the book, and he was unsure how to manipulate it.

Unknown said...

Erin Liebowitz: EDE 642

I enjoyed watching the video. I found it very comical. It reminded me of someone in the old days who went to libraries and read books to gain knowledge of information and then all of a sudden came in contact with a computer. The person would act the same way toward the computer as the man in the video did with the book. The person first exposed to the computer would be flustered and very confused. They would have no idea how to turn it on or off, manipulate the mouse, scroll up and down, or even use a keyboard. I'm sure that years down the road, inventors will create a new invention that is completely different than a computer and we will then have to learn all about the new system and we will be laughed at just like the audience laughed at the man in the "Help Desk" video.

Unknown said...

I thought that this video was funny! Many of us who are computer literate think that working with a computer is as easy as opening a book. Because we find it so easy, we often don't think about those who do not have much experience working with computers.

Unknown said...

I agree with the comedy aspect, it reminded me of the older teachers when they are trying to open the simplest of folders in a flash drive. I also had an experience with my AP that asked me to show him how to use PowerPoint. I explained everything and showed him step by step, but once I clicked on something else he was flipping out saying what is that? where did it go? It is frustrating for me because I am good with technology, but that did make me laugh

Unknown said...

I agree with the comedy aspect, it reminded me of the older teachers when they are trying to open the simplest of folders in a flash drive. I also had an experience with my AP that asked me to show him how to use PowerPoint. I explained everything and showed him step by step, but once I clicked on something else he was flipping out saying what is that? where did it go? It is frustrating for me because I am good with technology, but that did make me laugh

Christina Scordato said...

This video seemed funny. However, many do not realize how frustrating it may be for those that have little experience with modern technology to operate a computer. When I was an undergrad student, I took a class called Experimental Psychology. Every two weeks we had to complete a research assignment and use an electronic spread sheet to record numerical data. My teacher who was an expert in behavioral research had little knowledge with computers. Students had to teach him how to record info and also how to insert data in the template. Indeed, formatting the reports frustrated me, and I spent endless hours till I finally understood how to record the info. Unfortunately, the professor could not accommodate my needs, because he had no technological knowledge

rowena said...

I should've read the comments before I watched the video because I completely agree with erin, maria and michael; this video is funny! It reminded me of many of our faculty when we translated everything to teacherlogic, a completely online system for recording classroom attendance, reporting grades and even posting assignments. Many of the older faculty were not completely comfortable with computers to begin with and last year we were all given laptops to use in preparation for the teacherlogic turnover. Needless to say some of the instructional seminars we had to attend were slow going for those of us who grew up using computers. There was even one woman who physically tapped the screen of the laptop because the instructor said "tap the icon twice."

Anonymous said...

Monica EDA 726
Well sometimes I feel just like the man that does not understand the book when it comes to computers! The only difference is I just keep trying until I figure it out. Not to many of my colleagues are very computer literate and those who are really do not want to share. They are always busy. So trial and error for me!